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House of Mysterious Secrets - Specializing in Horror Merchandise & Collectibles :: Order Information

Order Information
All orders are shipped by United States Postal Service.

Orders are shipped within 1 - 3 business days (Monday - Friday) after payment has cleared. Our shopping cart is based on weight and distance.

USPS Delivery Methods
  • Priority Mail
    2 to 3 days delivery time - fast delivery!
  • First Class
    2 to 6 days delivery time - standard shipping

USPS International Delivery Methods - Transit times vary greatly by country.
  • First-Class Mail International
    7 to 21 days delivery time - delivery time varies by country.
  • Priority Mail International
    4 to 7 days delivery time
  • Express Mail International
    3 to 5 days delivery time

Please Note
We are not responsible for delivery service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

Order Status Definitions
  • Queued is the status of new orders using offline payment methods. It indicates that an order has been added to the store's database and is waiting to be further processed by the admin.
  • Not Finished indicates that the order has initially been placed to the store database and a reply from the online payment processor the customer used to pay for the order has not returned yet; the transaction is neither successful nor failed.
  • Failed indicates that the payment transaction could not be processed.
  • Processed indicates that the payment has been received by the store. This status is automatically assigned to an order that is paid for using an online payment processor after a customer successfully completes the payment transaction. As to orders paid for using offline payment methods (credit card, check or phone ordering), this status needs to be assigned manually by the store admin.
  • Complete indicates that all work on the order has been completed. This status can be assigned to an order by the product provider after the order is shipped.
  • Declined indicates that the order has been canceled by the store admin. It may be of use, for example, for orders that have been found fraudulent. This status is an equivalent of the automatic Failed status.
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UPDATED: 05.19.17

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